Lou Adventures
Children’s Privacy Policy
Last updated: August 20, 2021
The Children’s Online Privacy Protection Act of 1998 and its rules require Sparkstone Investments LLC (“us”, “we” or “our”) to inform parents and legal guardians (as used in this Children’s Privacy Policy, “parents”) about our practices for collecting, using, and disclosing personal information from children under the age of 13 (“children”) in connection with the online education platform accessible at www.louadventures.com (the “Platform”). It also requires us to obtain verifiable consent from a child's parent for certain collection, use, and disclosure of the child's personal information.
This Children’s Privacy Policy notifies parents of:
The types of information we may collect from children.
How we use the information we collect.
Our practices for disclosing that information.
Our practices for notifying and obtaining parents’ consent when we collect personal information from children, including how a parent may revoke consent.
All operators that collect or maintain information from children through this platform.
This Children’s Privacy Policy only applies to children under the age of 13 and supplements our general privacy policy. Only our general privacy policy applies to teens and adults.
Terms that are defined in the general privacy policy have the same meanings as used in this Children’s Privacy Policy.
Information We Collect from Children
Children can access many parts of the Platform and its content and use many of its features without providing us with personal information. However, some content and features are available only to registered users or require us to collect certain information, including personal information, from them. In addition, we use certain technologies, such as cookies, to automatically collect information from our users (including children) when they visit or use the Platform.
We only collect as much information about a child as is reasonably necessary for the child to participate in an activity, and we do not condition his or her participation on the disclosure of more personal information than is reasonably necessary.
Information We Collect Directly. A child must provide us with the following information to register with this website: the child's first name, birth date, and a parent's email address. We also require the child to create a member name and password. We may request additional information from your child, but this information is optional. We specify whether information is required or optional when we request it.
Automatic Information Collection and Tracking. We use technology to automatically collect information from our users, including children, when they access and navigate through the Platform and use certain of its features. The information we collect through these technologies may include:
One or more persistent identifiers that can be used to recognize a user over time and across different websites and online services.
Information that identifies a device's location (geolocation information).
We also may combine non-personal information we collect through these technologies with personal information about you or your child that we collect online.
For information about our automatic information collection practices, including how you can opt out of certain information collection, see the “Information Collected or Stored As You Access and Use the Site” section of our general privacy policy.
How We Use Your Child’s Information
We use the personal information we collect from your child to:
register him or her with the Platform;
communicate with him or her about activities or features of the Platform that may be of interest; and
track his or her performance in games or other activities.
We use the information we collect automatically through technology (see Automatic Information Collection and Tracking) and other non-personal information we collect to improve our Platform and to deliver a better and more personalized experience by enabling us to:
Estimate our audience size and usage patterns.
Store information about the child's preferences, allowing us to customize the content according to individual interests.
Speed up your searches.
Our Practices for Disclosing Children’s Information
We do not share, sell, rent, or transfer children’s personal information other than as described in this section.
We may disclose aggregated information about many of our users, and information that does not identify any individual. In addition, we may disclose children’s personal information:
To third parties we use to support the internal operations of our Platform and who are bound by contractual or other obligations to use the information only for such purpose and to keep the information confidential.
If we are required to do so by law or legal process, such as to comply with any court order or subpoena or to respond to any government or regulatory request.
If we believe disclosure is necessary or appropriate to protect the rights or property of Sparkstone Investments, our customers or others, including to:
protect the safety of a child;
protect the safety and security of the Platform; or
enable us to take precautions against liability.
To law enforcement agencies or for an investigation related to public safety.
In addition, if Sparkstone Investments is involved in a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Sparkstone Investments’ assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding or event, we may transfer the personal information we have collected or maintain to the buyer or other successor.
Accessing and Correcting Your Child’s Personal Information
At any time, you may review the child’s personal information maintained by us, require us to correct or delete the personal information, and/or refuse to permit us from further collecting or using the child’s information.
You can review, change, or delete your child's personal information by:
Logging into your child's account and visiting his or her account profile page; or
Sending us an email at privacy@louadventures.com. To protect your privacy and security, we may require you to take certain steps or provide additional information to verify your identity before we provide any information or make corrections.
Operators That Collect or Maintain Information from Children
No other operators may collect or maintain personal information from children through the Platform.
Please direct any inquiries about any operator’s privacy practices and use of children’s information to us using the following contact information:
Sparkstone Investments LLC
P.O. Box 590719
Newton, Massachusetts 02459
privacy@louadventures.com
5224843.2